Contact Us

The Heaps O Wins support team is available around the clock to assist Australian players with account questions, bonus claims, payments and technical issues.

Support Channels

• Live Chat: Available 24/7 via the chat icon on the casino website. Best for immediate responses.
• Email: — Responses within 1 business day.
• Contact Form: Use the form below for general enquiries.
• FAQ: Many common questions are answered in the FAQ section on our homepage.

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Responsible Gambling Help

If gambling is causing you or someone you know harm, please reach out to:

• BeGambleAware.org
• Gambling Therapy
• National Gambling Helpline (AU): 1800 858 858